Privacy Policy Last updated: 24/02/2024
We (“Us”, “Our”) are dedicated to safeguarding your Personal Data and privacy.
This Privacy Policy explains how your information is collected, processed, stored, and used when you interact with the Trader AI website (the “Website”).
We commit to the following principles:
• Transparency in collecting and processing your Personal Data:
We prioritise keeping you fully informed so you can make educated decisions regarding how your Personal Data is used on our Website or when engaging with third-party trading platforms. We apply various methods to deliver relevant information clearly and on time.
If additional details are required, we ensure they are provided at the correct time and place.
You may contact us anytime for clarification, subject to legal limitations. Email us at: [email protected]
• Processing Personal Data strictly for the purposes outlined in this Policy:
We process your Personal Data to provide and improve the Website and Services, connect you with third-party trading platforms (the “Services”), enhance your experience, protect our legal interests, meet regulatory obligations, and support business operations.
We also process your Personal Data to better understand your preferences and individual needs.
• Respecting your rights regarding your Personal Data:
We allocate significant resources to allow you to exercise your rights, including reviewing, correcting, deleting, limiting use, or exporting your Personal Data. All requests are handled in accordance with applicable laws.
• Protecting your Personal Data:
While no system is completely secure, we employ a comprehensive range of security measures to protect your Personal Data.
Our Comprehensive Privacy Policy
1. Scope
This Policy outlines the types of Personal Data we collect, how it is collected, used, shared, stored, processed, and protected.
“Personal Data” refers to information relating to an identified or identifiable person.
“Processing” includes any action performed on Personal Data, such as collection, storage, alteration, retrieval, use, sharing, or deletion.
Our Services are not intended for individuals under 18. We do not knowingly collect Personal Data from minors. If such data is discovered, we will delete it promptly.
2. When Do We Collect Personal Data?
Personal Data is collected whenever you use our Services, interact with our Website, or access partnering third-party platforms. You may provide information voluntarily, or we may collect it through analytical tools and integrations with our partners.
3. No Obligation to Provide Personal Data
You are not required to provide Personal Data. However, withholding information may prevent us from offering certain Services or cause parts of the Website to malfunction.
4. Types of Personal Data We Collect
Data collected automatically: logs, IP address, access times, visited pages, language settings, crash reports, browser type, and device information.
Data received from you: information voluntarily provided when interacting with third-party trading platforms.
Data required for trading platform submission: full name, phone number, email address.
5. Purposes and Legal Grounds for Processing
We process Personal Data only when a valid legal basis exists:
- Your consent when voluntarily submitting your information via the Website.
- Legitimate interests such as improving Services, security, or handling legal matters.
- Legal obligations requiring certain processing activities.
For clarification regarding our legitimate interests, you may contact us anytime.
Below is an overview of objectives for which we process Personal Data, along with their legal basis:
| Objective | Legal Basis | |
| 1 | Forwarding your data to third-party platforms at your request. | Consent |
| 2 | Responding to inquiries or support requests | Legitimate interest |
| 3 | Complying with legal obligations | Legal requirement |
| 4 | Improving and maintaining our Services | Legitimate interest |
| 5 | Preventing fraud and misuse | Legitimate interest |
| 6 | Supporting operational and administrative functions | Legitimate interest |
| 7 | Conducting statistical and analytical research | Legitimate interest |
| 8 | Protecting our rights and interests | Legitimate interest |
6. Sharing Personal Data with Third Parties
We may share your data with service providers offering storage, hosting, analytics, diagnostics, or technical support.
If you request it, we will forward your data to third-party trading platforms according to their privacy practices.
We may also share data with affiliated companies, partners, regulators, or as part of business transactions such as mergers or asset transfers.
7. Cookies and Third-Party Tools
Our Website may use cookies and similar technologies to enhance your experience and gather analytics. Some cookies are essential; others improve functionality or performance.
Types of cookies:
| Type | Purpose | More Info |
| Strictly Necessary | Provides core Website functionality. | May store login session data; removed after session ends. |
| Functionality | Remembers preferences and user settings. | May remain after browser is closed. |
| Performance | Collects aggregated analytics for Website improvement. | Stores anonymised data; expiry varies. |
Blocking Cookies: You may alter your browser settings to remove or block cookies, though this may limit Website functionality.
8. Data Retention
Personal Data is retained only as long as necessary to fulfil this Policy or meet legal requirements. Data shared with trading platforms will be retained for 12 months, extendable by another 12 months with your consent.
9. International Transfers
Your data may be transferred outside your jurisdiction. When applicable, we apply GDPR-compliant safeguards, such as Standard Contractual Clauses.
10. Data Protection Measures
We implement technical and organisational measures to secure Personal Data, but cannot guarantee complete security due to inherent risks of internet transmission.
11. External Links
Our Website may contain links to third-party sites. We are not responsible for their privacy practices. Review their policies before sharing your Personal Data.
13. Your Rights
Depending on your location, you may request access, correction, deletion, restriction, portability, objection, or lodge complaints with relevant authorities.
12. Updates to This Policy
We may update this Policy periodically. Changes take effect once posted on the Website. For major updates, we will use reasonable methods to notify you.